Support

Joining a show

• Open Lumanoid and tap Scan QR Code, then scan the code shown at the venue. Or tap Pick from list and choose your event.
• Tap where you're sitting on the seating plan, then Confirm.
• Hold your phone up facing the stage. The app turns your screen to full brightness, and your screen is now part of the show.

Try it now

The Lumanoid Demo Show plays any time. Tap Pick from list, choose it and pick a seat. A wave of colour rolls out from the stage, and each seat gets its own colour.

Common questions

• "Waiting for the show to start". You're connected. The show hasn't started yet, so keep the app open.
• The QR scanner shows nothing. Allow camera access in Settings → Lumanoid → Camera, or use Pick from list.
• "This show is full". The event has reached its audience limit. Try again in a moment.
• Can't load events. Check you're connected to Wi-Fi or mobile data.
• My screen went dark during the show. The app turns your screen to full brightness and keeps it awake while the show is on. If it still dims, check Low Power Mode is off.

Running a show

Lumanoid for venues and events is at lumanoid.com.

Contact

Email millst@np.co.nz and we'll get back to you. See also our privacy policy.