Privacy

Last updated 30 September 2026

Lumanoid is run by Noise Productions Ltd, New Zealand. This policy covers the Lumanoid app for iPhone and Android and the audience pages at show.lumanoid.com.

In short: you don't need an account and we don't ask who you are. The only thing kept after you leave a show is a notification token, and only if you allow notifications.

What the app uses

• Camera, only to read the QR code for an event. The picture is read on your phone and is never saved or sent anywhere.
• Your seat. When you join a show, the app sends our server the event code and where you tapped on the seating plan. The server uses it to send your phone the right colour, and the venue's big screen may show an anonymous dot for each seat and a count of people connected. It is held in memory only while you are connected and is discarded when you leave. It is never linked to your name, device or any account.
• Notifications, if you allow them. After you join a show, the app may ask to send you notifications. If you agree, your phone's notification token is stored with our notification service (Microsoft Azure) alongside the event you joined, so we can tell you when that show starts or finishes. Nothing else is attached to it. You can turn notifications off at any time in your phone's settings.
• Screen and torch. During a show the app changes your screen colour and may switch your torch on or off. This involves no data at all.

What we don't do

• No accounts, names, email addresses or phone numbers.
• No location tracking, contacts, photos or microphone.
• No advertising, no analytics or tracking tools, and we never sell or share data.

Server logs

Like any website, our servers (hosted on Microsoft Azure) record basic technical details of each connection, such as IP address, device or browser type and time, so we can keep the service secure and fix problems. We don't use them to identify or follow anyone, and they are deleted on a rolling basis.

Event organisers

Organisers who run shows with Lumanoid give us their event details, seating plans and any images they choose to display. We store these to run their shows and use them for nothing else.

Children

Lumanoid collects no personal information from anyone, including children.

Your rights and contact

Under the New Zealand Privacy Act 2020 you can ask what information we hold about you and ask for it to be corrected. For that, or any question about this policy, email millst@np.co.nz. If this policy changes, we will update this page and the date above.